Terms & Conditions (UK)

Last updated: 15 August 2025

Provider: Cavan Judge (sole trader) trading as “FlavDex” (“FlavDex”, “we”, “us”, “our”)
Contact: Cavan@flavdex.com
Governing law: England & Wales

1. What these terms cover

These Terms & Conditions (“Terms”) govern your access to and use of the FlavDex mobile apps and website (the “Service”). By creating an account or using the Service, you agree to these Terms.

2. Who may use FlavDex

• You must be 18 years or older to use the Service. We do not direct the Service to children.
• You must have the legal capacity to enter into a contract with us in your country of residence.

3. Your account

• You are responsible for your account and keeping your login details secure.
• You must provide accurate information and keep it up to date.
• We may suspend or terminate accounts that breach these Terms or where we reasonably believe your use risks harm to others or the Service.

4. The Service (overview) & default visibility

FlavDex lets users rate foods (including packaged products and restaurant items), track what they like, and connect with friends.

• Profiles are private by default. Only your display name and profile photo may be visible to approved friends to help them find you.
• Aggregate rating averages for foods may be public on product pages. Individual ratings and notes are not publicly attributed to you by default.
• Food photos you upload may be shown publicly only if approved by FlavDex moderation.

We may change, suspend, or discontinue any part of the Service at any time. We are not obligated to store or continue displaying content you post.

5. Sign-in methods

You may sign in using: Email + password, Apple, or Google. You must comply with any third-party terms that apply to those sign-in methods.

6. User-Generated Content (UGC)

You remain the owner of content you submit (ratings, notes, photos, comments, etc.). You grant FlavDex a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, modify, adapt, publish, translate, create derivative works from, publicly display and distribute your UGC only for operating, improving, and promoting the Service (including in emails, app stores, and marketing materials). This licence ends when your content is deleted from our systems, subject to reasonable backup/archival copies and where law permits us to retain content.

You confirm you have the rights to post UGC and that it does not infringe others’ rights or laws.

7. Acceptable use

• No illegal, hateful, harassing, deceptive, defamatory, pornographic, or otherwise harmful content; no infringement of intellectual-property or privacy rights.
• No rating manipulation, spam, or promotions/contests without our written permission.
• No presenting health or allergen claims as facts without reliable sources, or content that could reasonably risk harm if followed.
• No reverse-engineering, scraping, or misuse of the Service or our APIs.
• Don’t use the Service in a way that violates applicable laws.

We may remove any content and suspend or terminate accounts at our discretion where reasonably needed to protect users or the Service, comply with law, manage storage, or for operational reasons.

8. Food information & health disclaimer

FlavDex provides community opinions and general product information only. We do not provide medical, nutritional, or dietary advice. Always check product labels and consult a qualified professional for dietary needs or allergies.

9. Location and barcode features

If you enable location, we may use it to show nearby stores/branches or relevant content. Barcode scanning lets you look up packaged foods. You can turn location off in your device settings.

10. Intellectual property

The Service and all associated materials (excluding UGC) are owned by FlavDex or our licensors and are protected by law. You may not use our trademarks, branding, or materials without permission. “FlavDex” and associated logos are trade marks or unregistered marks of Cavan Judge.

11. Third-party services

The Service integrates with third-party services (e.g., authentication, storage, email, app-store payments). Their terms and privacy practices may apply to your use of those services.

12. API access (future)

We may offer an API. Separate terms and fair-use limits will apply. We may suspend or revoke API access at any time.

13. Paid features & app-store payments (if introduced later)

If we introduce paid plans or in-app purchases, app-store terms (Apple App Store / Google Play) will apply to billing, renewals, and refunds, in addition to our terms. Pricing and key terms will be shown at checkout. Unless required by law, fees are non-refundable once a billing period begins.

14. Advertising (now or later)

We may show non-personalised or personalised ads. Personalised ads will only be shown where legally permitted (e.g., with consent). Additional ad-specific terms and controls may apply.

15. Liability

Nothing in these Terms excludes liability where it would be unlawful to do so (including death or personal injury caused by negligence or fraud). To the maximum extent permitted by law, the Service is provided “as is” and we exclude all implied warranties. We will not be liable for (a) loss of profits, revenue, data, goodwill; (b) indirect or consequential losses; or (c) losses we could not reasonably foresee. Subject to the foregoing, our total liability for all claims in any 12-month period will not exceed the greater of £100 or the amounts you paid to us for the Service in that period (if any). Your statutory rights as a consumer are not affected.

16. Termination

You may stop using the Service at any time. You can delete your ratings and notes in-app where available. To request full account deletion, email Cavan@flavdex.com. We may suspend or terminate your access for breach of these Terms or where required by law.

17. Changes to these Terms

We may update these Terms to reflect changes to the Service or law. If changes are material, we will give reasonable notice (e.g., by email or in-app). Continued use after the effective date constitutes acceptance of the updated Terms.

18. Governing law and disputes

These Terms and any non-contractual obligations are governed by the laws of England & Wales. The courts of England & Wales will have exclusive jurisdiction, except you may have rights to bring claims in your local consumer courts.

19. Contact

Questions about these Terms? Email Cavan@flavdex.com.