Need help? Email cavan@flavdex.com or send feedback or report a bug.

How FlavDex works

Scanning and rating a FlavDex item

FlavDex helps you remember what you like, discover what to try next, and avoid what you do not. Scan or search for a food or drink, rate it from 1 to 5, and keep ratings and notes in Your Dex.

  • Find an item by barcode, package photo, search, or manual entry.
  • Rate it from 1 (Avoid) to 5 (Favourite) and add private notes.
  • Save it to Your Dex, a collection, the Try List, or Shopping List.
  • Search, sort, and filter your items, collections, recipes, and retailers.

Home

FlavDex Home tab

Home is your personalised starting point. The sections you see depend on your activity, access level, and Home settings.

  • Complete Get Started to learn the basics and unlock Taste Diary.
  • Use Rate Next, Try List, Shopping List, favourites, and recommendations as shortcuts.
  • Review Taste Diary, achievements, friends, and recent activity.
  • Open Settings / PreferencesProfile & AppearanceOrganise Home page to reorder or hide sections.

Add

FlavDex Add tab

Use Add to scan, recognise, find, or create an item.

  • Point the camera at a barcode to open a matching item or prefill a new one.
  • If no barcode is visible, take a clear front-of-package photo for on-device product recognition where available, then confirm the suggested match.
  • Use Add by Search, Add close by, or manual entry when scanning does not find the right item.
  • Product and nutrition prefills can be incomplete, so check the packaging before saving.

Your Dex and Compare

FlavDex Dex tab

Your Dex keeps your rated items, notes, collections, and any private recipes together.

  • Open an item for nutrition, tags, ingredients, recipes, images, sizes, and retailer information where available.
  • Update your rating or notes, or suggest corrections to shared product details.
  • Use Bookmark to add items to your Try List collection.
  • Use Compare with Pro to inspect two Dex items side by side.

Search and filters

FlavDex Search and filters view

Search across foods and drinks, recipes, collections, and retailers.

  • Sort by supports date, name, and product type views.
  • Filter by supports rating, brand, tags, dietary, ingredients, storage, and more.
  • Retailer filters include place type, facilities and services, dietary/lifestyle options, and nearby location search.
  • Combine filters to build a focused result list, then clear them to return to all results.

Settings and preferences

Open the menu button on Home for account, personalisation, and support tools.

  • Manage Dietary & Lifestyle, Ingredients, Brands, and Tags.
  • Open Profile & Appearance to change your profile, password, visibility, theme, Home layout, widgets, and image cache.
  • Use Friends, Achievements & Badges, Messages, and Taste Diary.
  • Open Help & FAQ, send Feedback, view attribution, or sign out.

How can we help?

Browse the sections below or use the search bar to quickly find answers.

Getting started, sign-in & reset
  • Create an account with email and password, or use a supported Apple or Google sign-in option. You must agree to the Terms and Privacy Policy.
  • Reset your password: tap Forgot password? on the sign-in screen and follow the link in the email. If it has expired, request a new one.
  • Complete Get Started: scan a barcode, find a nearby restaurant, and rate an item. Completing all three steps unlocks Taste Diary.
  • Sign out: open Settings / Preferences from Home, choose Logout, and confirm.
Ratings, notes & rating integrity
  • Rate items from 1 (Avoid), 2 (Meh), 3 (Nice), 4 (Great), to 5 (Favourite). Clear a rating if you no longer want it counted.
  • Your notes are kept with your Dex entry. Aggregate ratings may be shown without publicly attributing your individual rating to you.
  • Ratings must reflect a genuine experience. Fake, coordinated, or misleading ratings are not allowed. Do not submit an incentivised rating unless FlavDex expressly permits it and provides a clear disclosure method.
  • We may check, exclude, label, or remove ratings that appear fake or manipulated. See the Ratings and reviews policy.
Browse, search & filter
  • Use Search to switch between food and drink, recipes, collections, and retailers.
  • Use Add by Search when you want to find and open an item before rating it.
  • Sort and filter Your Dex or search results by rating, product type, brand, tags, ingredients, dietary needs, storage, and other available fields.
  • Nearby retailer search requires location permission. You can disable location later in device settings.
Barcode & product-photo scanning
  • Open Add and point the camera at the barcode. If it matches one item, FlavDex opens it; if it matches more than one, you can choose from the results.
  • A new barcode may prefill product information from Open Food Facts. Always compare the name, size, ingredients, allergens, and nutrition with the package.
  • If the barcode cannot be seen, use product recognition where available and take a clear, well-lit photo of the front of the package. Recognition runs on supported devices and can be wrong, so confirm the suggested item.
  • You can add another barcode or size from the product editor. Only upload photos you have permission to share.
Add or edit foods
  • Use manual entry when scanning and search do not find the correct item. Add only information you believe is accurate.
  • Product editors can include names, brands, barcodes, sizes, prices, ingredients, nutrition, dietary tags, cooking details, storage, recipes, retailers, and images where available.
  • Shared product edits and photos may be checked or moderated. Your personal rating and notes can be changed or cleared separately.
Your Dex, Compare & Pro features
  • Your Dex contains your rated items and notes. Use its tabs and filters to find favourites, collections, or recipe items.
  • Compare, Taste Profile and taste recommendations, private recipes and recipe sharing, unlimited Taste Diary entries/history, and some widget or Watch personalisation require Pro.
  • If a feature is locked, the app explains the requirement. Pro access is tied to your signed-in account and may not be available on every platform or during every release stage.
Taste Diary & health sync
  • Complete all three Get Started tasks on Home to unlock Taste Diary, then open it from Home or Settings / Preferences.
  • Log breakfast, lunch, dinner, snacks, and water; adjust serving amounts, daily goals, meal goals, notes, and the date.
  • Free accounts can view the latest 7 days and save up to 10 non-water entries per meal category per day. Pro removes those limits.
  • On supported devices, connect Apple Health or Health Connect to choose food import, food export, two-way water sync, and active-calorie subtraction separately. Sync is optional and off until you enable it.
  • Deleting a Health-imported entry from FlavDex does not delete the original Health record. Disconnecting stops future sync; see the Privacy Policy for health-data details.
Widgets & Apple Watch
  • Supported iPhones can offer FlavDex Today, Taste Diary, Shopping List, and Nearby Menu widgets. Available sizes and actions depend on your iOS version.
  • Open FlavDex after adding a widget so it can refresh your signed-in snapshot. Use Profile & AppearanceWidget settings to choose displayed goals and Taste Diary metrics.
  • The Apple Watch companion can show shopping, rating, and recommendation information when the paired iPhone has synced. Some personalised recommendations require Pro.
  • If a widget looks stale, open FlavDex and refresh it. Nearby Menu also needs location permission.
Profile, appearance, privacy & account deletion
  • Open Settings / PreferencesProfile & Appearance to change your profile image, username, profile visibility, password, light/dark appearance, Home layout, widget settings, and image cache.
  • Profiles are private by default. Turning on a public profile can make activity visible as described in the app and Privacy Policy.
  • To request permanent account deletion, email cavan@flavdex.com from the address linked to your account. We may ask you to verify the request.
Collections, friends & messages
  • Use collections to group items and track progress. The built-in Try List is for items you want to remember; creating your own collections unlocks after you rate 25 items.
  • Use Friends to find and follow people. Close-friend tools can be used to send items or share eligible private recipes.
  • Open Messages for shared items, recipe invitations, and app messages. Unread messages show an indicator on the Home menu button.
Troubleshooting
  • Can’t sign in: check your email/password and connection, or request a new password-reset email.
  • Camera or location denied: open your device settings, find FlavDex, and enable only the permission you want to use.
  • Barcode or photo not recognised: clean the lens, improve lighting, hold the camera steady, and try the barcode. You can always search or add manually.
  • Health will not connect: confirm Apple Health or Health Connect is available and review each permission in Taste Diary health settings.
  • Images are stale or storage is high: open Profile & AppearanceImage cache to review or clear cached images.
  • App feels slow: check connectivity, install the latest version, and reopen the app. Uploads and fresh search results need a network connection.
Ads, cookies & analytics

FlavDex may introduce clearly labelled ads. Personalised ads or non-essential web cookies will only be used where legally permitted and with consent where required. See the Privacy Policy for current details and controls.

Contact support or report a problem

Open Settings / PreferencesHelp & FAQ or Feedback. You can also send feedback online or email cavan@flavdex.com. For technical problems, include what you were doing, screenshots if safe, your device model, operating-system version, and FlavDex app version. Do not send passwords or health records.

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